Cookies Policy

About cookies

Cookies are small text files or similar data files that a website places on your computer, phone, tablet or other device. They allow a website to recognise a device, remember certain information and provide features that may not work properly without them. Some cookies are stored only while your browser is open, while others may remain on your device for a longer period. The length of time a cookie remains available depends on its purpose and the settings used for that cookie.

AUD Gaming Casino may also use related technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies can perform similar functions to cookies, including remembering preferences, measuring website activity and helping to protect accounts. For simplicity, this policy uses the word cookies to refer to cookies and similar technologies unless a separate distinction is important.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with account, device or usage information that we hold. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

Why cookies matter

Cookies help us provide a consistent and secure online service. They can support sign-in functions, remember selections, maintain a session while you move between pages and help us understand whether website features are working. Without some cookies, parts of the website may be unavailable, less responsive or unable to remember your choices.

Types of cookies we may use

The cookies used on the website may be grouped into different categories. A cookie may perform more than one function, and the exact cookies used can change as the website, security requirements and service providers change.

Strictly necessary cookies

These cookies are needed for core website functions. They may support account access, page navigation, session management, fraud prevention, security checks and the operation of services you request. They may also help the website remember that you have completed a security or preference step. Because these cookies are important to the operation and security of the website, they may not be available for separate opt-out through a preference tool. You can usually block them through your browser, but doing so may prevent the website or parts of your account from working correctly.

Preference and functionality cookies

These cookies remember choices you make, such as language, region, display settings or other preferences. They can make future visits more convenient and help provide a more consistent experience. If you remove or reject these cookies, you may need to enter preferences again and some features may not operate as intended.

Analytics and performance cookies

These cookies help us understand how visitors use the website. They may provide information about pages visited, links selected, loading performance, errors, general device information and the way visitors move through the site. We use this type of information to identify technical problems, improve navigation, measure the effectiveness of content and make the website easier to use. Analytics information is generally reviewed in aggregated or de-identified form where practical.

Advertising and similar cookies

Where used, these cookies may help measure campaigns, understand interactions with promotional content and show information that is more relevant to your interests. They may be placed by us or by third-party providers acting on our behalf. These cookies are not required for basic website operation. Their availability and use may depend on your consent, browser settings and the choices presented through our cookie controls.

How cookies support our services

Cookies may be used across different parts of the website and account area. Their functions can include the following:

• Keeping you signed in during an active session and helping direct you to the correct account area.
• Remembering information you have entered or choices you have made during a visit.
• Supporting security controls, authentication processes and the detection of unusual or harmful activity.
• Helping prevent unauthorised access, abuse, automated attacks and other activity that could affect users or the website.
• Understanding how pages, features and services are used so that we can maintain and improve them.
• Recording whether a cookie notice or preference setting has been displayed, accepted or rejected.
• Measuring the performance of website content and communications where this is permitted.
• Supporting technical operations, including load balancing, error monitoring and service reliability.
• Helping us meet operational, legal, compliance and responsible service obligations where relevant.

Cookies are not a replacement for account security, identity checks, responsible gambling tools or privacy rights. Any account controls, transaction checks, age requirements, safer gambling settings and other service conditions continue to apply separately. You should keep your login information private and sign out when using a shared or public device.

Some cookies may be supplied by third parties that provide analytics, security, hosting, customer support, content delivery or other technology services. These providers may process information in accordance with their own privacy notices and contractual obligations. Third-party cookies may be subject to settings or controls provided by the relevant third party, your browser or our cookie preference tool.

Your cookie choices

Depending on the device and browser you use, you may be able to control cookies through the cookie banner, preference centre, browser settings or device settings. You may be able to accept all cookies, reject optional cookies or select particular categories. If a preference tool is available on the website, it will provide the choices offered for that website at the time you use it.

Using browser settings

Most modern browsers allow you to view, delete, block or restrict cookies. Browser help pages usually explain how to manage these settings. You can also use private browsing or similar tools, although these may not prevent all forms of storage or tracking and may not preserve your preferences between visits.

If you disable cookies, certain website functions may not be available. You may be signed out, lose saved preferences, need to repeat security steps or experience problems with account and game-related features. Blocking optional cookies may reduce analytics or personalisation, but blocking necessary cookies can affect the basic operation and security of the website.

Mobile devices and other settings

Mobile operating systems and applications may provide additional controls for advertising identifiers, tracking and storage. These controls vary between devices and may change when software is updated. Changing a device setting may affect more than the AUD Gaming Casino website, so you should review the information supplied with your device before making a change.

Your choices may be saved using a cookie or similar technology. If you clear your browser data, use a different browser, change devices or visit the website without the relevant preference being available, you may be asked to make your choices again. Cookie controls do not necessarily remove information that was collected before a setting was changed. Any handling of personal information remains subject to our Privacy Policy and applicable rights.

Privacy, changes and questions

Information collected through cookies may include an IP address, browser type, device type, operating system, general location information, pages viewed, dates and times of visits, referring pages and interactions with website features. We use this information only for relevant operational, security, analytical and service purposes, or for other purposes explained in our Privacy Policy. We take reasonable steps to protect information and to limit access to people and providers who need it for legitimate purposes.

Some information may be processed by service providers in Australia or other countries, depending on the technologies used and the location of those providers. Where personal information is handled, we aim to do so in accordance with applicable privacy requirements. The Privacy Policy contains further information about collection, use, disclosure, security, retention and privacy requests.

We may update this Cookies Policy when our website, technology, service providers, legal obligations or cookie practices change. The updated version will apply from the date it is made available on the website unless a different date is stated. You should review this page from time to time so that you remain aware of how cookies and similar technologies are used.

If you have a question about this Cookies Policy or wish to make a privacy-related request, please use the current contact or support option made available through the website. We may need to verify your request before providing information or making a change. This helps protect account information and prevents unauthorised access.

By continuing to use the website after reviewing any cookie notice, you acknowledge the cookie practices described in this policy. Where consent is required for optional cookies, the relevant preference or consent process will apply. You can change available choices at any time through the methods described above.