Betting Rules

1. General betting conditions

AUD Gaming Casino provides online betting services subject to applicable Australian laws, regulatory requirements and the rules published on the website. These rules are intended to explain how bets are created, accepted, recorded and settled. Additional event, market or game rules may apply where they are displayed before you place a bet.

You are responsible for reading the relevant information before confirming a wager. This includes the event or game, market, selection, odds or price, stake, potential return, applicable conditions and any warnings shown on the betting screen. If you are unsure about a rule, do not place the bet until you have obtained clarification through the available support channels.

Eligibility and account use

• You must meet the minimum legal age and other eligibility requirements that apply in your location.
• You must use your own account and provide information that is accurate, current and complete.
• You must not allow another person to use your account, payment method or betting credentials.
• You must not place bets from a location where online betting is restricted or unlawful.
• You must comply with identity, age, location and payment verification requests.
• You must not use the service for fraud, money laundering, market manipulation or any other unlawful activity.

An account may be restricted, suspended or closed where this is required by law, necessary to protect the service or appropriate because of suspected misuse. Where permitted, bets and account balances will be dealt with in accordance with the applicable Terms and Conditions and relevant legal requirements.

2. Placing and accepting bets

A bet is normally created when you select a market or game, enter a stake and confirm the wager using the betting interface. A selection shown in a bet slip is not necessarily a confirmed bet. You should check the final confirmation message, transaction record or account history before treating a wager as accepted.

The information shown on the confirmation screen is the record of the bet, subject to correction of an obvious error or any specific rule that applies to the relevant market. Please check the selection, price, stake, potential return, event details and any applicable conditions immediately after placing a wager.

Prices, odds and changes

Prices and odds may change before a bet is accepted. A displayed price may therefore be different from the price available when you confirm the wager. Where the betting interface permits a price change, you may be asked to accept the revised price before the bet is submitted. The price recorded with an accepted bet will ordinarily be used for settlement, subject to these rules and any relevant market rules.

A minimum or maximum stake, transaction limit, market limit or other restriction may apply. Any applicable limit should be displayed or referred to before the bet is confirmed. A bet may be rejected, limited or accepted for a different amount where a restriction applies. No limit should be assumed unless it is shown as applicable to the particular bet.

When a bet may not be accepted

• The event or market has closed, suspended or been withdrawn.
• The price, event details or market information is unavailable or has changed.
• There is a technical, communication, payment or processing problem.
• The wager does not comply with an applicable account, market or legal restriction.
• The bet appears to be connected with suspicious activity, prohibited conduct or an error.
• The account has been suspended, closed or restricted from placing the relevant type of wager.

An attempted wager is not a confirmed bet merely because a stake has been entered or a button has been selected. If no confirmation is provided, check your account history and betting records. You should not assume that a bet has been accepted until the service confirms it.

3. Events, markets and settlement

Bets are settled using the official result or outcome determined under the rules for the relevant event, market or game. The source used may depend on the type of bet and the information available for that event. The applicable market rules may explain how postponements, cancellations, abandoned events, changes of venue, participant withdrawals, disqualifications or other unusual circumstances are handled.

If the result is unclear, disputed or changed after an initial announcement, settlement may be delayed while the relevant information is reviewed. A result may be corrected where an official source makes a correction or where the original settlement was affected by an error. Any resulting account adjustment will be made in line with the applicable rules.

Common settlement principles

• A winning bet is one that meets the stated conditions for the selected market or game.
• A losing bet does not meet those conditions and is settled accordingly.
• A void or cancelled bet is treated under the relevant market rule, which may include returning the stake or removing the affected selection from a combination bet.
• A result that is not completed may be treated according to the event-specific rule rather than simply being treated as a loss.
• A combination or multiple bet may be affected if one or more selections are void, cancelled or otherwise changed.
• Settlement is based on the recorded bet details, not on a later change to the displayed price or selection.

Sports and competition markets

Sports bets can be affected by postponements, abandoned matches, extra time, penalties, changes to competition format and changes to the scheduled venue or participants. Whether these factors affect a bet depends on the market selected. For example, a market may refer to the result at the end of regular time, while another may include extra time. Always read the market description before confirming a sports wager.

Where a market refers to a particular number of sets, periods, innings, rounds or other stages, only the stages specified in the market rules will be used for settlement. A score, statistic or event that is not part of the selected market will not ordinarily change the result of that bet.

Casino and game outcomes

For casino, instant-win or other game products, outcomes are determined by the applicable game rules and the approved technical operation of the game. The result recorded by the service is the result used for settlement, subject to correction where there is an obvious technical or recording error. You should not continue playing to recover a previous loss or rely on a particular outcome occurring.

4. Errors, cancellations and disputes

Reasonable care is taken to keep betting information accurate and available. However, technical faults, data delays, human mistakes, transmission problems or other circumstances may occasionally result in an obvious error. An obvious error may include an incorrect price, incorrect event information, a duplicated wager, an unavailable market being shown as open or a bet being accepted after the relevant event has started when it should not have been.

Where an obvious error affects a bet, AUD Gaming Casino may correct, void or otherwise deal with the bet in accordance with the applicable rules and law. The action taken will depend on the nature of the error, the market and the circumstances. A bet will not be changed simply because its outcome is disappointing or because the price later moves in a different direction.

Cancellations and account corrections

A confirmed bet cannot normally be edited by the player. If a cancellation feature is available, it will be subject to the conditions shown at the time and may not be available for every market or wager. Closing an account or requesting a restriction does not automatically cancel bets that have already been confirmed.

If a bet is settled incorrectly, or if an amount is credited or debited because of an error, the account may be adjusted to reflect the correct result. You should review your betting history and report any apparent discrepancy promptly through the available support channels. Records held by the service, including time stamps and transaction information, may be used when reviewing a dispute.

Raising a question or dispute

1. Review the bet confirmation, market description and relevant event rule.
2. Check the account history for the recorded selection, stake, price and settlement.
3. Keep any useful reference information, such as the bet identification shown in your account.
4. Raise the matter through the support option available on the website.
5. Provide clear information about the issue and allow reasonable time for the matter to be reviewed.

A review may require information about the event, the market, the account and the time the bet was placed. The outcome of a review will be based on the applicable rules, available records and relevant official information. If an external complaint or dispute process applies, information about that process will be provided where required.

5. Responsible and lawful betting

Betting should be treated as entertainment, not as a way to make money or solve financial problems. Only use money you can afford to lose, set personal limits before you play and take regular breaks. Never chase losses, borrow money to bet or place wagers when you are distressed, affected by alcohol or drugs, or unable to make a clear decision.

• Set a budget for betting and keep it separate from essential living expenses.
• Use available deposit, spending, time or activity controls where appropriate.
• Consider a temporary break or self-exclusion if betting is becoming difficult to manage.
• Talk to someone you trust if your betting is causing stress, conflict or financial concern.
• Seek independent support from an appropriate gambling-help service if you need assistance.

You must use AUD Gaming Casino lawfully and honestly. Do not bet on behalf of another person, use another person's account, attempt to influence an event or use confidential information to gain an unfair advantage. Any suspected prohibited conduct may be reviewed and may result in account action, bet cancellation or referral to an appropriate authority where required.

These Betting Rules may be updated from time to time to reflect changes to the service, products, law or regulatory requirements. The current version published on the website will apply to future use of the service. If a rule is unclear or conflicts with a specific market rule, review the relevant terms and seek clarification before placing a bet.